FAQs

Frequently Asked Questions (FAQ)

Got questions about Kratom Gorillas? We’ve got answers! This page is your go-to guide for everything you need to know like how fast we deliver, our easy return process, and secure payment options. No need to stress or search around; we’ve written it all out to make things simple and clear. Let’s get started and help you find exactly what you’re looking for!

Customer Reviews
Delivery

Delivery within the U.S. typically takes 2 to 3 business days. However, faster options are available depending on the chosen shipping method.

Yes, you can track your order using the tracking link sent to your email or phone number once the order is dispatched.

If your order does not arrive, contact Kratom Gorillas immediately at +1 (773) 681 4825 or email info@kratomgorillas.com with your order details.

Shipping

Kratom Gorillas offers:

  • UPS Next Day Delivery: Next-day delivery for orders placed before 1:00 PM PST (Monday–Thursday).
  • UPS Second Day Air: For orders above $200, UPS Second Day Air offers two-day delivery.
  • Free USPS Priority Mail: 1–3 days for orders over $75.

Free USPS First Class Mail: 1–5 days for lightweight items.

Shipping costs depend on the size and weight of the order, the delivery location, and the selected shipping method. The exact charges are displayed on the invoice during checkout.

Refund/ Return

Yes, you can return an item if you are not happy with your purchase. To initiate the process, contact Kratom Gorillas within 3 days of receiving the product. Ensure that the item is returned in its original packaging. Additionally, any unopened item can be returned within 15 days of purchase.

You can cancel your order before it has been shipped by contacting Kratom Gorillas immediately. Since the company prioritizes timely shipping, it’s important to reach out as soon as possible to ensure your request is accommodated. You can call them at +1 (773) 681 4825 or email them at info@kratomgorillas.com.

If you receive a damaged product, you can return it within 4 working days. The item must be returned in the same packaging it arrived in. To start the process, contact Kratom Gorillas with your order number, and they will guide you through the steps for returning the item or arranging for a replacement.

Payment

Kratom Gorillas accepts a variety of payment methods, including credit and debit cards (Visa, MasterCard), PayPal, WAAVE, and certain cryptocurrency options. At checkout, the available methods will be displayed.

Yes, Kratom Gorillas uses encrypted payment gateways to ensure your payment details remain secure. The company adheres to strict privacy and data protection policies to safeguard your personal information.

If your payment is declined, check if your card details are entered correctly or if there are sufficient funds in your account. Check other payment methods. For further assistance, contact Kratom Gorillas’ support team at +1 (773) 681 4825 or email info@kratomgorillas.com.

kratom powder
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Kratom Gorilla is a top wholesale and retail brand offering premium Kratom powder across the US. Our Kratom is as potent as the mighty gorilla, delivering fast, effective results. Sourced from the lush forests of Southeast Asia, including Malaysia, Thailand, and Indonesia, we use only the most mature Mitragyna leaves, handpicked by local farmers. These leaves undergo advanced drying and grinding techniques to produce 100% pure, organic Kratom powder. Experience the power of Gorilla Kratom, strong, effective, and ready to improve your daily routine.

kratom capsules
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If you're looking for premium Kratom capsules, look no further than Kratom Gorillas. We specialize in high-quality Kratom capsules that deliver the full potency of this powerful plant in a convenient form. Adhering to strict GMP protocols, we ensure every batch meets the highest safety and quality standards. Our Kratom is sourced from top Southeast Asian farms, using mature leaves with optimal vein colors.

sample pack
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Ready to explore the world of Kratom without committing to large quantities? Gorilla Kratom Sample Packs are the perfect solution! Designed for both beginners and seasoned users, our sample packs offer a diverse selection of Red, Green, and White vein Kratom varieties in one convenient package. Whether you prefer capsules or Kratom powder, we’ve got you covered.

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Kratom Powder Starter Pack
$39.99$79.99
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$39.99$79.99
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Kratom Split Quarter Kilogram 4 Bags 250g
$129.95
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$129.95
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Split Half Kilogram Kratom 50/50
$79.00
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$79.00
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Buy 1 Kilo Kratom Get 1 Half Off
$179.95
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ultra enhanced kratom powder
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10%
Ultra Enhanced Indo (UEI) Kratom Extract
Original price was: $19.49.Current price is: $17.49.
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Red Maeng Da Kratom Powder
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Yellow Maeng Da Kratom Powder
$11.99$39.99
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Red Maeng Da Kratom Powder
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Green Maeng Da Kratom Powder
$10.50$39.99
In stock: 153
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Red Maeng Da Kratom Powder
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White Maeng Da Kratom Powder
$10.50$39.99
In stock: 103
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Red Maeng Da Kratom Powder
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Yellow Elephant Kratom Powder
$10.50$39.99
In stock: 153
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Red Maeng Da Kratom Powder
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Green Elephant Kratom Powder
$10.50$39.99
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